Contract offer
This agreement is an official offer (public offer) addressed to any individual, hereinafter referred to as the Customer, who agreed to the terms of this public offer, by its full and unconditional acceptance.
The customer is obliged to fully familiarize himself with this document before making payment .
Individual entrepreneur Baginskaya Irina Petrovna, representing the educational website "About Russian in Russian", acting on the basis of a certificate of state registration as an individual entrepreneur dated September 15, 2020, (OGRNIP 320774600371638, TIN 236102044764), hereinafter referred to as the Contractor, expresses the intention to conclude an agreement on the provision of paid educational services with the Customer on the terms of this offer (hereinafter referred to as the "Agreement").
1. TERMS AND DEFINITIONS
For the purposes of this offer, the following terms are used in the following meanings:
Offer - this document published on the website www.orusskomporusski.com
Acceptance of the Offer - full and unconditional acceptance of the Offer by performing the actions specified in clause 2.2. Offers. Acceptance of the Offer creates the Agreement.
Customer - an adult person who has accepted the Offer, who is a consumer of paid educational services under the concluded Agreement, or an authorized representative of a minor who will be a consumer of paid educational services.
Agreement - an agreement between the Customer and the Contractor for the provision of educational services, which is concluded through the Acceptance of the Offer.
Website - an Internet resource containing complete information about the content and cost of individual lessons in Russian as a foreign language (hereinafter referred to as RFL) and located at www.orusskomporusski.com
Tariff - individual lessons in Russian as a foreign language, duration 45, 60 or 90 minutes.
2. SUBJECT OF THE CONTRACT
2.1. The Contractor provides, and the Customer pays for individual classes in Russian as a foreign language, the duration and plan of which are determined by the Annexes to the Agreement, posted in the relevant sections of the Site.
2.2. By paying, the Customer expresses his full and unconditional acceptance of the terms of this agreement (acceptance).
2.3. The cost of services under the Agreement is reported on the Website and amounts to the amount indicated for a specific tariff of interest to the Customer, in accordance with the tariff indicated on the course page.
3. OBLIGATIONS OF THE CONTRACTOR
The contractor is obliged:
3.1. Organize and ensure the proper quality performance of the services provided for in clause 2.1. of this Agreement, in accordance with the curriculum and the tariff chosen by the Customer.
3.2. To organize access to the necessary educational materials, the Contractor undertakes to register the Customer in the accounting system of the Site, provide a login and password to the Personal Account (profile).
3.3. Provide the Customer with all the necessary educational methodological materials.
3.4. In case of lack of access to educational materials due to technical problems of the Site, the Contractor is obliged to fix the problems or provide alternative access to educational materials.
4. OBLIGATIONS OF THE CUSTOMER
4.1. The Customer provides reliable information when registering on the Site and keeps this information up to date in the personal account (profile).
4.2. The Contractor has the right to refuse the Customer to provide services if the Customer provides deliberately incorrect (false) information.
4.3. The customer is obliged to properly perform the tasks in preparation for the classes.
4.4. The customer is obliged to strictly follow the instructions of the teacher when performing tasks.
5. RIGHTS OF THE CONTRACTOR AND CUSTOMER
5.1. The Contractor has the right to involve third parties for the provision of services, being responsible for their actions.
5.2. The Contractor has the right to refuse the Customer to provide new services if the Customer during the training period committed violations provided for by civil law and this agreement, and giving the Contractor the right to unilaterally refuse to perform the contract.
5.3. When studying at rates that include teacher support, in case of misunderstanding of the material covered, the Customer is obliged to notify the teacher about this by contacting the school administration by e-mail orusskomporusski.com@gmail.com
5.4. The Customer has the right to require the Contractor to provide information:
• on issues related to the organization and ensuring the proper performance of the services provided for in section 2 of this agreement;
• on the assessment of their knowledge and the criteria for this assessment.
5.5. The Contractor has the right to immediately terminate the provision of educational services with the return of funds for paid training, in case of aggression or disrespect on the part of the Customer.
5.6. The customer is obliged to complete the paid course of individual lessons within 6 months from the date of receipt of payment for services to the account of the Contractor. After this period, the Customer loses the opportunity to receive the services of the Contractor or return the funds.
6. PAYMENT FOR SERVICES AND REFUND
6.1. The Customer pays for the services specified in section 2.1 of the Agreement in Russian rubles. Payment for the services provided is made through the Yukassa system.
6.2. The Customer pays for the Contractor's services before the start of training in the amount of 100% prepayment by transferring non-cash funds to the Contractor's settlement account.
6.3. The moment of payment is considered the receipt of funds to the account of the Contractor. For payments made through the Yu Kassa system , the moment of payment is the acceptance by the Contractor of a notification of payment receipt.
6.4. The Customer is obliged to warn the Contractor about the impossibility to attend the lesson no later than 5 hours before the start of the lesson (Moscow time). Otherwise, the tuition fee will not be refunded.
7. PASSING CLASSES AND RECOVERY OF PASSES
7.1. A customer enrolled in rates that include teacher support is required to complete all homework assignments.
7.2. Teaching support is provided daily by email or couple messengers.
7.3. The customer is obliged to notify the teacher of the absence from the lesson at least 5 hours before the start of the lesson (Moscow time). Otherwise, the lesson is considered to be held and paid.
8. COPYRIGHT AND PRIVACY
8.1. The customer is obliged to respect the copyright of the educational site "About Russian in Russian" for all materials used by teachers, in accordance with the Copyright Law.
8.2. The customer is prohibited from copying any video or text materials. The exception is training files marked as "Materials for the lesson" and placed in the Customer's folder on the teacher's Google drive.
8.3. The customer is prohibited from using the training materials received in the classroom for commercial purposes, on his own behalf, to place in the public domain, to transfer to third parties.
8.4. The Customer is prohibited from transferring to third parties the login and password for access to the Site. Detection of the fact of access to the course materials of third parties is the basis for unilateral termination by the Contractor of the contract without a refund.
8.5. The fact of concluding this Agreement is not considered by the Parties as confidential information
8.6. The Parties undertake not to disclose information received by the Parties in the course of fulfilling their obligations under this Agreement, unless the Party is obliged to provide such information in accordance with the current legislation applicable to the Agreement, or consent has been obtained to disclose such information.
9. PROCESSING OF THE CUSTOMER'S PERSONAL DATA
9.1. The Customer's personal data is processed in accordance with the Federal Law "On Personal Data" No. 152-FZ.
9.2. When registering on the Site, the Customer provides the following information: last name, first name, contact phone number, e-mail address.
9.3. By providing his personal data to the Contractor, the Customer agrees to their processing by the Contractor, including for the purpose of fulfilling the Contractor's obligations to the Customer under this public offer, promotion of goods and services by the Contractor, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, conducting drawing prizes among Customers, monitoring customer satisfaction, as well as the quality of services provided by the Contractor.
9.4. The processing of personal data means any action (operation) or a set of actions (operations) performed by the Contractor using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing) extraction , use, depersonalization, blocking, deletion, destruction of personal data.
9.5. The Contractor has the right to use "cookies" technology. Cookies do not contain confidential information. The customer hereby consents to the collection, analysis and use of cookies, including by third parties for the purposes of generating statistics and optimizing advertising messages.
9.6. The Contractor receives information about the ip-address of the Site visitor. This information is not used to identify the visitor.
9.7. The Contractor is not responsible for the information provided by the Customer on the Site in a public form.
9.8. The Contractor has the right to record telephone conversations with the Customer. At the same time, the Contractor undertakes: to prevent attempts of unauthorized access to information received during telephone conversations, and / or its transfer to third parties not directly related to the execution of Orders, in accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection".
10. GROUNDS AND CONDITIONS FOR AMENDMENT AND TERMINATION OF THE AGREEMENT
10.1. The conditions on which this agreement is concluded may be changed either by agreement of the parties, or in accordance with the current legislation of the Russian Federation.
10.2. This agreement may be terminated by agreement of the parties. At the initiative of one of the parties, the agreement may be terminated on the grounds provided for by the current legislation of the Russian Federation. In case of termination of the contract before the start of training, the Contractor returns the payment for the tariff to the Customer.
10.3 Refusal from training is made at the request of the Customer in electronic form by e-mail. Cancellation is possible within 24 hours from the date of payment of the tariff. In case of refusal of training, the money is returned only if the student has not started training.
10.4. The Contractor has the right to refuse to execute the contract if the Customer has violated clauses 8.3 and 8.4 of the services under this contract.
10.5. The contract is considered terminated from the date of written notification by the Contractor to the Customer about the refusal to execute the contract.
11. LIABILITY FOR NON-PERFORMANCE OR IMPROPER PERFORMANCE OF OBLIGATIONS UNDER THIS AGREEMENT
11.1. In the event of non-fulfillment or improper fulfillment by the parties of their obligations under this agreement, they shall be liable under civil law and consumer protection law, on the terms established by this law.
11.2. The Customer agrees and acknowledges that actions performed using authentication data (login and password) in the Personal Account give rise to legal consequences similar to the use of personal signatures.
11.3. The Contractor does not guarantee the absence of malfunctions and errors in the operation of the Site.
11.4. None of the Parties will be liable for the full or partial failure to perform any of its obligations under this Agreement if the failure is the result of force majeure circumstances. The party for which the impossibility of fulfilling the circumstances has arisen is obliged to immediately notify the other party in writing of the occurrence, expected duration and termination of the above circumstances. Failure to notify or untimely notification deprives the Parties of the right to refer to any of the above circumstances as a basis for exemption from liability for failure to fulfill the obligation.
12. TERM AND OTHER CONDITIONS
12.1. This Agreement shall enter into force from the moment the Customer accepts this Public Offer and is valid until the Parties fully fulfill their obligations.
12.2. The Contractor reserves the right to make changes to this Agreement at any time at its sole discretion, such changes come into force from the moment the amended text of the Agreement is posted, unless a different date for the entry into force of changes is specified additionally in the text of the publication.
12.3. The Parties consider the training to be completed if individual lessons were held with the Customer in accordance with the paid tariff, the Customer completed the tasks and received teaching support in accordance with the selected tariff, the term of his training expired and no claims were received within 5 working days after the end of the training.
Executor:
IP Baginskaya Irina Petrovna
Online School of Russian as a Foreign Language "About Russian in Russian"
Certificate of making an entry in the USRIP No. 320774600371638 dated September 15, 2020
TIN 236102044764
OGRNIP 320774600371638
Bank details:
Settlement account 40802810219150008733
VTB Bank, MOSCOW
BIC 044525187
Corr. account 30101810345250000745